Troubleshooting, without the trouble
Resolve tickets 49% faster with automated configuration enforcement paired with best-in-class remote control.
Resolve help-desk tickets faster.
The Help Desk is the silent hero for IT organizations. It's not easy to troubleshoot the onslaught of device issues to keep users happy and business flowing.
83% of IT professionals say their organizations use three or more different endpoint management tools. Tool overload quickly creates an IT backlog, missed SLAs, productivity interruptions, and frustrated users. Cross-platform IT troubleshooting with Automox helps you win back hours in your day.
Get to the bottom of issues in seconds.
Automox eliminates frustrations and bottlenecks with a single tool for device inventory, scalable configuration resolution, and remote control that results in 56% more efficient troubleshooting teams.
Gain complete control over your devices from one console. Choose between manual or automated actions – it's up to you. Automox Worklets™ ease the burden of manual, repetitive work with plug-and-play automations for Windows, macOS, and Linux. For hands-on troubleshooting, Automox also provides remote access – without the need for VPNs or extra agents.
Consolidate to a single solution to find and fix issues fast.
Act with Insight
See all devices and 300+ hardware and software inventory data points instantly to quickly understand device state and where to start with a ticket.
Increase troubleshooting team efficiency by 56% with automation
Automate routine misconfigurations and app deployments with Worklets to automatically anticipate and act on frequently seen issues.
At the elbow support, 49% faster
Fix issues with immediate and direct access to a user's Windows or macOS device without jumping between multiple products.
Overall User Rating
- Director Of Information Technology in the Transportation Industry
Anticipate, automate, and act to fix problems fast.
Hundreds of device inventory data points for Windows, macOS, and Linux
Get cross-platform endpoint visibility and reporting across your on-prem, remote, or hybrid environment, all from one place.
Surface endpoint data from the Automox dashboard so you always know the status of your environment. Identify endpoints for targeted troubleshooting and get as granular or expansive in your view as you need with 300+ device data points across Windows, macOS, and Linux.
Automatically detect and fix issues
Kiss manual work goodbye with Automox Worklets for Windows, Linux, and macOS.
Whether it's an issue with an email account, resetting a password, or killing a process using too many resources, you can create, automate, and enforce custom tasks with PowerShell or Bash scripting. Use hundreds of pre-built Worklets from our catalog, script your own, or use Otto AI to draft custom automations in seconds.
Instant remote control for complex issues
See what the user sees and troubleshoot their issues in real time with best-in-class remote control powered by Splashtop, without ever leaving Automox. Gain the power of real-time remote access to Windows and macOS devices from anywhere.
With just an internet connection, administrators can remotely control devices directly from Automox.