Whether you are on a monthly or annual plan, your contract rate will remain in place for the number of systems included in your agreement. Overage systems beyond the number agreed upon in your contract will be automatically charged at the monthly rate per system listed on the website.

System overages are billed to the credit card on the account at the end of each month. If you would like to increase the number of systems in your contract to avoid overages, please contact us at sales@automox.com or give us a call, (720) 440-2495.

Monthly plans are billed in advance each month, with overages billed at the end of each month. Annual plans are billed annually and eligible for a discounted rate off of the monthly plan rate. Overages on annual plans are also billed monthly at the end of each month at the contracted overage rate.

You can convert to a paid account at any time during your free trial. You will still receive the first 15 days free regardless of when you sign up for paid access.

To sign up for a paid account, go to your Automox dashboard and select the dropdown menu by your name and select settings. In the Billing Summary of the Organizational Profile tab, click add next to Payment Method. Once you input your credit card information and click subscribe, you’ll be able to continue managing your systems once the free trial period has ended.

If you decide to cancel your subscription, you will still have visibility to all of your systems, allowing you to monitor your infrastructure. We provide free lifetime monitoring where you can see new vulnerabilities, patch updates, and current configurations for each system. You won’t be able to patch or actively manage your systems until you reactivate your account, which you can do at any time in the Automox platform.

Automox currently supports all major credit cards to process payments. If you require a different form of payment, please send us an email at sales@automox.com or call us at (720) 440-2495.