macOS - Configuration - Ensure the SentinelOne Agent is Running

What the SentinelOne agent startup Worklet does

This Automox Worklet™ maintains continuous SentinelOne endpoint protection by verifying the agent is active on macOS systems. The Worklet queries the launchctl service manager to confirm the SentinelOne daemon (com.sentinelone.sentineld) is registered and running.

If the agent is installed but not running, the Worklet starts the service using launchctl start and enables protection mode with the sentinelctl protect command. The Worklet then performs a final verification to confirm the agent is actively protecting the endpoint.

Why maintain SentinelOne agent uptime

SentinelOne provides critical real-time threat detection and response on macOS endpoints. A stopped or unresponsive agent creates security gaps that expose your organization to malware, ransomware, and other endpoint threats. Automated monitoring ensures your endpoints remain protected even if the agent stops unexpectedly.

Enforcing continuous agent uptime also helps maintain compliance with security policies and frameworks that require endpoint protection across all systems. This Worklet eliminates manual checks and reduces the time between an agent failure and remediation.

How SentinelOne agent startup verification works

1. Evaluation phase: The Worklet checks if the SentinelOne launchctl service (com.sentinelone.sentineld) is registered on the system. If the service exists, it runs sentinelctl status to verify the agent is running. If the agent is not running or the service does not exist, the Worklet marks the system as non-compliant.

2. Remediation phase: If the agent is installed but not running, the Worklet executes launchctl start system/com.sentinelone.sentineld to launch the service. It then runs sentinelctl protect to enable protection mode. A final verification confirms the agent is running and actively protecting the endpoint.

SentinelOne agent startup requirements

• macOS endpoint with SentinelOne agent installed (any version)

• Root or administrative privileges on the endpoint

• Access to launchctl and sentinelctl command-line utilities

• macOS 10.14 or later (Mojave and newer)

Expected SentinelOne agent protection state

After successful remediation, the SentinelOne agent runs continuously as a macOS system service. The sentinelctl status command confirms the agent is active and monitoring the endpoint for threats in real time. Protection mode is enabled, allowing the agent to detect and respond to security incidents.

If the Worklet encounters a stopped agent without any installation issues, it automatically restarts the service. If the agent fails to start or protection cannot be enabled, the Worklet reports an error and you can review the Activity Center or agent logs (amagent logs) for diagnostic information.

For technical validation, compare endpoint state to the Worklet evaluation logic and remediation flow for verify the sentinelone agent is running. This supports repeatable system preferences workflows, faster change control review, and auditable compliance evidence.

Useful script references for this Worklet include evaluation operations such as exit, else and remediation operations such as exit, else, launchctl. Use these indicators to verify that endpoint changes match intended policy outcomes.

For technical validation, compare endpoint state to the Worklet evaluation logic and remediation flow for verify the sentinelone agent is running. This supports repeatable system preferences workflows, faster change control review, and auditable compliance evidence.

Useful script references for this Worklet include evaluation operations such as exit, else and remediation operations such as exit, else, launchctl. Use these indicators to verify that endpoint changes match intended policy outcomes.