2023 State of IT Operations Report

See how ITOps teams are upping their endpoint management game in 2023

Every year, we survey 500 IT professionals and ask what’s working and what isn’t for ITOps teams everywhere. Turns out your peers are unlocking greater efficiency in patching and endpoint management during these turbulent economic times. And now you can see how.

Top Takeaways From the Report: 

1. Economic impacts are minimal so far for ITOps teams, but there’s still concern
  • 87% of ITOps professionals say their companies are still experiencing rapid or steady growth, but over half worry about reduced budgets, should the economic climate become more challenging.

2. Endpoint management remains complex
  • 55% of organizations do not feel they are managing their endpoints very efficiently.

3. Organizations are moving toward fully automating endpoint management, but most aren’t there yet
  • Only 23% of organizations have fully automated endpoint management, but 77% say they are at least mostly automated.

4. Improved security posture, more control across all endpoints, and reduced cost of ITOps are driving investments in automation
  • Over half of all IT professionals cited these as the top three reasons for increasing automation.

5. Adoption of cloud-based solutions continues to increase, but there’s still room for significant growth
  • Only 28% of organizations are fully cloud-based and only 21% of organizations fully use cloud-based solutions for endpoint management.

Other Resources

Don't have time to read the whole report? Checkout our summary blog of the State of IT Operations report here.

For [ FIX ] Sake Virtual Series: 2023 State of IT Operations

Thursday, March 9 l 12 pm ET Virtual Event

In a time of economic uncertainty, the perfect storm is brewing for IT operations (ITOps) teams. Learn how to weather the changes by joining our expert panel of IT and SecOps professionals as we dive into the key insights gathered from the new 2023 survey report.

You’ll learn about: 

  • The biggest efficiency challenges for ITOps teams and what’s holding them back

  • How automation is increasing IT agility, reducing costs, and enhancing ITOps ability to simplify endpoint management of today’s modern workplace 

  • What’s working, where ITOps teams are struggling, and how your team stacks up

  • Efficient ways to centralize and simplify IT operations

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