Otto background

Fix Now! Windows 10 Internet Connectivity Issue

This is no joke; an out-of-band patch has been released by Microsoft to fix internet connectivity issues that arise on Windows 10 devices when connected to VPN. The bug reared its ugly head after Microsoft’s latest KB4535996 cumulative update. The bug prevents many Microsoft products, such as Office365, Internet Explorer/Edge, and Outlook from being able to communicate out to the internet when using a VPN. Coming at the absolute wrong time for remote users to lose connectivity to enterprise applications, Microsoft has reacted quickly with this patch.

Windows 10 1903-OS Build 18362.753 and 1909-OS Build 18363.753

  • Updates an issue that might display the wrong internet connection status for certain VPN users or might prevent some applications from connecting to the internet.  (Source: Microsoft)

Automox users can deploy the code now through Automox Worklets.

While this is not an exploitable vulnerability, it does impact the workflow for millions of Windows 10 users during a time period when connectivity means everything.

Your Plan of Attack? Prepare the Fix for Deployment!

As a machine will not be able to receive a patch if internet connectivity is disrupted, a manual process might be needed to remediate this issue. Once a user has notified the IT team or Help Desk of the issue, the machine in question will need to be rebooted, temporarily returning internet service. At this point, the patch can be deployed through Automox using groups to manually run this provided worklet.

You can automate this worklet deployment through Automox policies to ensure that all supported machines receive this bug fix. If you need help, click here to learn how to create a patch policy in the Automox console.

About Automox Automated Patch Management

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Experience modern, cloud-based patch management today with a 15-day free trial of Automox and start recapturing more than half the time you're currently spending on managing your attack surface. Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.