Starting on May 3rd, 2019, Automox will introduce new monthly and annual plans with updated pricing. Below is a summary of the new plans and pricing, with specific FAQs to help you find the best plan to fit your needs.
Automox will feature two new plans - Patch and Manage, each available with monthly or annual terms.
New Automox Plans and Pricing
(beginning May 3rd, 2019)
| Monthly | Patch OS / 3rd Party $4.00 |
Manage / Configure $6.00 |
|
| Annual | Patch OS / 3rd Party $36.00 ($3) |
Manage / Configure $60.00 ($5) |
|
| Patch all of your OS and third-party software | Manage configurations, custom notifications, and advanced policies | ||
| Guaranteed Cross OS Patching | Automate OS-level patches for Windows, Mac, and Linux, all from one platform |
X | X |
| 3rd Party Software Patching | Patch popular 3rd party titles, including Google Chrome, Mozilla Firefox, and Adobe Reader |
X | X |
| Full Policy Automation | Complete automation of cyber hygiene, including OS and 3rd party patching, software deployment, and configuration enforcement. |
X | X |
| Full Device Inventory | View all devices, their specifications, and all installed software |
X | X |
| Basic End User Notifications | Native Windows and Mac notifications that alert users before a patch or reboot will take place |
X | X |
| Basic Reporting | Access to a set of preconfigured reports to drive compliance and identify problems in real-time |
X | X |
| Two-Factor Authentication | Email or Google Authenticator based two-factor authentication (2FA) |
X | X |
| Role Based Access Controls | Leverage pre-defined and configurable roles for your Automox users |
X | X |
| API Access | Access to the Automox API to control policies, devices, groups, and more |
X | X |
| Advanced Policy Features | Increase your patching control with the option to manually approve every patch before it installs on your devices |
X | |
| Rules-Based Patching Engine | Customize how patches are applied based upon publisher, severity, name, and other information |
X | |
| Install and Enforce Software | Set policies that require and install specific software on your devices |
X | |
| Custom Policies | Manage device configurations with custom policies that can install/remove software, enforce settings, or run custom scripts. |
X | |
| SAML Authentication | Single Sign-On (SSO) using SAML 2.0 |
X | |
| Custom End User Notifications | Customize notifications that end-users receive before updates and reboots along with the max number of times an end-users can defer patching |
X | |
| Full Software Inventory | Report on the status of all installed software on all of your devices from anywhere in the world |
X | |
| Custom Role Based Access Controls (coming soon) |
Customize permissions and restrict access to specific policies and groups |
X | |
| Custom Reporting (coming soon) |
Fully customizable reporting based on any information in the Automox platform |
X | |
| Beta Program Enrollment | Get access on demand to new features before they are released |
X | |
| Product Support | Business hours Mon - Fri 8am - 5pm MT |
24-hour response, unlimited cases, email directly with engineer, access to knowledge base |
12-hour response, unlimited cases, email directly with engineer, access to knowledge base |
What if I Need to Add More Devices?
When you add devices, any changes that are beyond the scope of your plan will be reflected in your invoice. We encourage you to subscribe to the number of endpoints you plan to use for more predictability in your billing.
If you are on a monthly plan:
If you add new devices, we’ll automatically keep track of this for you. As you add devices above your subscribed plan, we will increase your total subscription count and charge you for extra devices at your monthly rate each month. Each month, your subscription will be updated to reflect your total utilization. Any additional devices will be billed at the same rate as your subscription.
If you are on an annual plan:
If you pay annually, we will charge upfront for the endpoints you have subscribed to at your per-endpoint rate. Each endpoint you add above your subscription will be billed at the same rate annualized, prorated for the rest of your term.
What payment methods do you accept?
We accept all major credit cards and ACH payments. For all invoicing questions, contact our team at support@automox.com. Checks are only accepted in limited cases for annual agreements.
Automox requires a dedicated credit card or ACH account to handle endpoints added above your subscription count.
You are billed separately for each organization based on the plan and payment method you selected.
How do I change my plan?
If you are a current Automox customer, you can easily select the more comprehensive Manage plan right from the Settings page of your console.
To switch from the monthly to the annual plan, simply toggle the Billing Cycle switch to immediately activate your discounted plan rate.
Monthly plans can be switched between Patch and Manage at any time. However, Annual plans cannot be downgraded or changed without contacting support@automox.com.
Who do I contact for help?
If you are a current Automox customer, please contact us at support@automox.com for all of your invoicing questions.
If you are currently in an active or expired Automox trial, please contact sales@automox.com for help upgrading your trial to a subscription.
About Automox
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-native and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Experience modern, cloud-native patch management today with a 15-day free trial of Automox and start recapturing more than half the time you're currently spending on managing your attack surface. Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
