Be King of Your Environment with Automox Professional Services

In this incredible story about Wild Things, our hero, Max, wears a cherished wolf suit. Throughout the story, the suit gives Max the confidence and assurance he needs to explore and discover the unpredictable world around him. Max’s imagination blossoms, giving way to an epic adventure – but our hero can’t make the journey without the comfort and protection of his trusty wolf suit.

As an Automox customer, you (like Max) are on a journey to a hot supper and a good night's rest. Knowing your systems are secure and your ITOps tasks are automated is key to being able to let go for the night and relax. The Automox Professional Services team is here to be your wolf suit – to offer services that enhance and accelerate the value of our platform while keeping your success criteria at the forefront of our work.

Automox’s professional services (aka your wolf suit)

Get the most out of your Automox investment when you engage professional services. We'll work in lockstep with you to up your endpoint management strategy – and confidence. Many of the following are also included in our support  services subscriptions. Check them out to learn more!

• Personalized onboarding

• Health checks

• Solutions optimization

• Training/education

• API integrations

• Strategic consulting 

The Automox platform is already easy to use, intuitive, and allows you to automate tasks on your endpoints immediately. But Automox’s Professional Services team plays a similar role to that of Max’s wolf suit: we’ll partner with you to accelerate value, discover new possibilities, and help you drive efficiency.

Best practices (Keep the suit, forever)

Navigating through a constantly changing environment can be challenging and time-consuming. With his suit, Max transformed in the jungle to tame the monsters and take charge of his destiny. 

Similarly, Automox Solutions Consultants focus on accelerating value for you by implementing and sharing best practices. This journey often begins with our Personalized Onboarding service found in the Premium/Premium Plus Support plan, but its benefits are also experienced through our other engagements. 

Best practice topics include:

• Implementing Worklets based on your objective

• Integrating flexible device targeting for policies

• Learning when and how to use the various patch policies

• Working with aged and disconnected devices

Accelerated maturity and automation

Max’s journey to discover the Wild Things didn’t stop at first sight of the creatures. He pushed forward to become King and win the trust of his new friends. When Automox Solutions Consultants engage with you, we maintain a strong focus on accelerating value by strategically consulting on opportunities for automation and innovating new uses of product features. By partnering with you and aligning with your success criteria, our objective is to help you become a leader, too – radically efficient.

Examples of automation include:

• Using the API to pull event log data for audit reports

• Staggering policies and schedules to keep devices up to date

• Tagging devices based on business logic

• Enriching CMDB data based on data Automox displays and more

When Max finally headed home, his wolf suit guided him, giving him the comfort he needed to brave the last of his hurdles and make it to the hot supper he knew was waiting for him. As he tucked in at night, he couldn’t help but wonder what the next day would bring. He knew, now, with his trusty wolf suit, he’d be able to conquer any unexpected challenge or surprise.

With professional services support from our team, you, like Max, can head home, eat your hot supper, and rest with the confidence that your environment is updated and your endpoints are patched.