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Summary
Mike Burroughs, Global Head of IT and former CISO at Shockwave Medical, manages roughly 2,000 endpoints for a workforce that's about 60% remote and spread across the globe. He uses Automox as his primary tool for vulnerability visibility, patch prioritization, and pushing software to remote users, and he reports mean time to respond to critical patches to his board. The automation that mattered most: folding Automox into lifecycle management, auto-pushing software to business groups of PCs, and taking dirty tier-one work off system admins so they can move up to tier-two and tier-three work.
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