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Summary
Eric Fonseca of Union School District and Automox's Ashlyn Davis explain how automating password resets, Chromebook fixes, and account creation gives IT teams back hours and protects work-life balance. Henry Smith and Colby Hall then define tech debt as the cost of rework from shortcuts, map where it hides, and show how to triage it by risk. Spencer Pothier, Ted Harapat, and Jeremy Maldonado close with an SRE checklist that has cut Automox's Datadog bill about 20% and removed millions of dollars in unused cloud resources.
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