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Summary
IT transformation fails when you bolt a tool onto a broken process instead of redesigning the work around a clear North Star, say Automox CFO Ziad Fanous and David Mehok, most recently the longtime CFO of Q2. They cover how to weigh tool consolidation against vendor lock-in, why soft savings rarely belong in a quantified business case, and how IT and security leaders should keep executives aware of a tool's value long after purchase. The throughline from both CFOs: the case for a budget request is the value it returns, not the lowest cost.
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