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Table of Contents

1. What cookies are2. How Automox uses cookies3. Categories of cookies we use4. Social media features5. Similar technologies6. Flash Cookies or Local Shared Objects7. Targeted online advertising8. Your control of our use of cookies, similar technologies, and targeted online advertising9. Changes to this Cookie Notice10. How you can contact us

Customer Agreements

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  • Data Processing Addendum
  • Service Level Agreement
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  • Mutual Non-Disclosure Agreement

Partner Agreements

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  • Reseller Program Agreement

Other Resources

  • Privacy Policy
  • Cookie Notice
  • Website Terms of Use
  • Authorized Subprocessors
  • Data Transfer Impact Assessment
  • Accessibility Conformance Report (VPAT)
  • Applicant Privacy Statement
  • UK Modern Slavery Act Statement

Cookie Notice

Effective April 23, 2024

This Cookie Notice explains how Automox Inc. (“Automox”) uses cookies and similar technologies when you visit an Automox website, interact with marketing emails, or use Automox products. In some cases, we use cookies and similar technologies to collect personal data, in which case this also applies. This Cookie Notice provides the following information:

  1. What cookies are

  2. How Automox uses cookies

  3. Categories of cookies we use

  4. Social media features

  5. Similar technologies

  6. Flash cookies or Local Shared Objects

  7. Targeted online advertising

  8. Your control of our use of cookies, similar technologies, and targeted online advertising

  9. Changes to this Cookie Notice

  10. How to contact us

1. What cookies are

Cookies are small data files that are placed on your device when you visit a website. Companies make wide use of cookies to make their websites or products function more efficiently, and to provide reporting information.

Cookies set by the website operator are called “first party cookies.” Cookies set by parties other than the website operator are called “third party cookies.” Third party cookies enable websites to provide third party features or functionality (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your device both when it visits the website in question and also when it visits certain other websites.

2. How Automox uses cookies

In general, Automox uses cookies to ensure basic functionality of our website; to remember user preferences (including your preferences regarding cookies); to improve our services; to maximize the performance of our website; to provide you with offers that may be of interest to you; to measure the effectiveness of our website, marketing campaigns, and email communications; and to personalize online content. In order to accomplish this, we use first party and third party cookies. Please see Section 3 below for the categories of cookies we use and the specific purposes for which we use them.

3. Categories of cookies we use

Some cookies are required for technical reasons for our websites and products to operate, such as to log-in and access secure areas. Some are session cookies that are stored in temporary memory, not retained after an end-user’s browsing session ends and do not obtain information from the end-user’s device. Cookies are important tools used to operate, maintain and monitor security protections within Automox products. These cookies are essential for using our product and website. We refer to these as “strictly necessary” cookies.

Some cookies enable us to understand how individuals use and interact with our websites, electronic communications, and products. We recognize and count the number of visitors and see how they move around the site or interact with our communications. This helps us improve the way our site works by making sure users easily find what they need. The collected analytics data provides us only with anonymous traffic statistics (like number of page views, number of visitors, and time spent on each page). We call these “performance” cookies.

Some cookies are used to remember user choices (e.g. user name and location),  recognize returning users, remember preferences and provide enhanced, more personal features. These cookies are not essential for using and navigating the website, but without them certain functionality may be unavailable. We call these “functional” cookies.

Some cookies allow us to deliver more targeted online advertising and marketing campaigns based on your visit to our website or interaction with our electronic communications. We refer to these as “advertising” cookies.

Please see Section 8 below for more information about how you may exercise choice with respect to web cookies on our website.

4. Social media features

Our websites and electronic communications use social media features, such as a “share” or “like” button (“Social Media Features”). These features may collect your IP address and page you are visiting on our website, and they set a cookie to enable the feature to function properly. You may also be given the option by using Social Media Features to post information about your activities on our websites to a profile page of yours. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

5. Similar technologies

Cookies are not the only way to recognize or track users of our websites, electronic communications, and products. We use other similar technologies like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has interacted with our websites or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users, to deliver or communicate with cookies, to understand whether you have come to our websites from an online advertisement displayed on a third-party website, to improve websites, electronic communications, and product performance, and to measure the success of e-mail marketing campaigns. We also use session replay tools, which log your interactions with our websites, such as how you move through our websites and engage with our webforms. This information helps us understand your Automox website experience and identify and fix technical issues visitors may be having with the website. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

6. Flash Cookies or Local Shared Objects

Our websites may also use so-called “Flash Cookies” (also known as “Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our products, fraud prevention and for other site operations.

7. Targeted online advertising

Automox uses service providers to track and analyze both individualized usage and volume statistical information from interactions with our websites and electronic communications. We also partner with third parties (such as advertisers and ad networks) to display advertising on our websites, electronic communications and to manage and serve advertising on other third party sites.

These third parties use cookies, web beacons, pixel tags and similar tracking technologies to collect and use information about your online activities, either on our websites, electronic communications, and other third party sites. This information is used alone and in combination with information about you that we obtain from other sources (like our data partners), and contact details, professional information and Automox transaction history (as obtained from our customer relationship management database) to infer your interests and deliver you targeted advertisements and marketing that are more tailored to you based on your browsing activities and inferred interests (“Interest Based Advertising”). This Interest Based Advertising will only be delivered where permitted by applicable law and in accordance with your advertising / marketing preferences.

Our third party service providers also use cookies or web beacons to collect information about your interaction with our websites, electronic communications and other third party sites to measure and track the effectiveness of advertisements and our online marketing activities (for example, by collecting data on how many times you click on one of our advertisements). The information collected through this process does not enable us or them to identify your name, contact details or other personal information that directly identifies you unless you choose to provide these.

8. Your control of our use of cookies, similar technologies, and targeted online advertising

You have the right to decide whether to accept or reject cookies. Individuals located outside the European Economic Area (“EEA”), Switzerland or the U.K. may control the use of non-strictly necessary cookies at the individual browser level by visiting the “Cookie Settings” link in our website footer and selecting which category of cookies described in Section 3 above you wish to disable. If you are located in California, you may change the “Sale of Personal Data” setting, which will reject all non-strictly necessary cookies, or by enabling the Global Privacy Control setting within the browser that you use to access our website. Learn more at the Global Privacy Control website. Please note that your opt-out will be specific to the device and browser you use when you opt-out.

If you are located in the EEA, Switzerland or the U.K., only strictly necessary cookies will be enabled unless you provide opt-in consent by using our website cookie banner. In the “Cookie Settings” link in our website footer, you can withdraw your consent by clicking on the link and disabling cookies through the toggles, or you can adjust your preferences by utilizing the toggle settings. In the event of any conflict or inconsistency between the other parts of this Cookie Notice and the terms of this Section 8, Section 8 shall govern and prevail with regard to the processing of EEA, Swiss, and U.K. personal data.  

  • Strictly necessary cookies: Because these cookies are strictly necessary to deliver our websites and services, you cannot refuse them.

  • Browser controls: You can set your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our websites, and products, but your access to some functionality and areas of our websites and certain products may be restricted. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off.

  • Disabling Flash Cookies: If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our products or online content.

  • Disabling most interest based advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit www.aboutads.info/choices or www.youronlinechoices.com.

  • Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our websites do not currently process or respond to “DNT” signals. We take privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit “All About Do Not Track.”

9. Changes to this Cookie Notice

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies. If required by applicable law, we will notify you of any material or substantive changes to this Cookie Notice. The date at the top of this Cookie Notice indicates when it was last updated.

10. How you can contact us

If you have any questions about this Cookie Notice, you can write to us or any of our affiliates at privacy@automox.com or by mail at:

Automox Inc.1606 Headway Circle, Suite 9043Austin, TX 78754United StatesAttn: General Counsel

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