Casey Merritt’s Patch Playbook at Right Systems

Episode 17   Published April 22, 2025 15 minute watch

Summary

Casey Merritt runs Automox at MSP Right Systems, where one platform covers both his internal endpoints and his managed services clients. He leans on Worklets, reusable PowerShell and Bash scripts that run at scale, to remove unused software, audit for unauthorized local administrators, and automate Microsoft Defender reporting. His sharpest tip is staging application installs through Automox instead of Intune. Intune had been taking up to two hours to provision a single new hire's endpoint because every app deployed at once.