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Summary
Reporting and up-to-the-minute dashboard visibility, not patching itself, became the biggest reason Pulsant runs Automox across its client estate. Jennifer Courtnell, vulnerability coordinator at the UK MSP, describes using Automox zones to keep every client separated, cutting zero-day remediation from three or four weeks down to about nine days, and exporting reports to brief executives, clients, and cyber insurers. Faster remediation raised the company's NIST score and improved its standing with insurers, outcomes Jennifer says executives recognize once they are framed that way. Her advice for proving the value of vulnerability management: set up a test environment, demo the product the way you actually use it, and show stakeholders dashboard snapshots that prove things are improving over time.
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