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Summary
Jeremy Maldonado, a senior solutions consultant on the Automox professional services team, says your people are the first line of defense before any technical control. He covers social engineering red flags like phishing emails that spoof your CEO with an urgent special opportunity, the case for treating zero trust as a communication habit, and the patching gap that follows. Jeremy then turns to human-controlled automation in Automox, using severity filters and patch availability windows to test before deploying while still hitting critical fixes the day they release.
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