AC Transit, a prominent public transportation provider, revolutionized its operations with Automox's cutting-edge solutions. AC Transit is a government agency headquartered in Oakland, California.
AC TRANSIT OBJECTIVES
Facing software update challenges and inconsistent system patching, AC Transit turned to Automox for its cloud-based, centralized, and customizable approach, effectively simplifying the team’s network management. This bold step underscored AC Transit's commitment to innovation and efficiency in their operations.
Before finding Automox, AC Transit was solving:
Software Update Challenges
AC Transit grappled with significant hurdles in updating software across its expansive network, particularly with legacy applications.
Interdivisional Silos
The organization confronted the issue of silos within its various divisions and departments, including those spread across diverse geographical locations.
But, AC Transit revolutionized how it operated its IT environment.
AC TRANSIT GETS INTO THE DRIVER'SSEAT WITH AUTOMOX
What sparked AC Transit’s interest was Automox's cloud-based system’s centralized view and the power to tailor the solution to its unique needs. This met the company’s requirements and provided unprecedented flexibility and control, enabling AC Transit to automate patching and bolster its cybersecurity practices.
Clear Reporting
AC Transit’s assets live in different spots. AC Transit uses Automox not only as a patching solution but as an organizational tool, taking advantage of reports to ensure its visibility across the environment. AC Transit now has real-time visibility with cloud-based technology, which is a must in AC Transit CIO Ahsan Baig's book.
Close Account Support and Collaboration
Baig notes some of Automox's value comes from the team itself. He says the support is invaluable, especially when Automox experts help his team think about how to fix or patch certain things. AC Transit has used this aid to help customize its solution for optimum effectiveness.
Breaking Down Siloes
At the beginning of 2020 when remote work took off, AC Transit realized a pattern while working from home in how they were patching their systems: there needed to be more certainty around what was being patched and if their patching was effective. ACTransit took immediate steps to remedy this.
The team took stock of what they had in their environment and how it functioned, then turned to Automox for the last operational step: patching and maintaining device compliance.
AC TRANSIT DRIVES FORWARD A NEW ERA OF OPERATIONAL COMPLIANCE
"Automox's cloud-based, customizable platform offered us real-time visibility into our network, enabling us to identify weaknesses and apply patches proactively,"
- Tas Jalali, Director of Cybersecurity
AC Transit values the significant simplification of its daily workflow and the enhanced security Automox brings. Baig and Jalali’s testimony underscores Automox's promise as a powerful tool in bolstering cybersecurity and streamlining IT operations.
