macOS - Software Lifecycle - Update Zoom With Notifications

What the Zoom update notifier does

This Automox Worklet™ checks your installed Zoom version against the latest release available from Zoom's servers and automatically updates the application when a newer version is available.

The Worklet uses curl to query Zoom's download infrastructure and retrieves the current installed version from the Zoom application bundle metadata. If an update is available, the Worklet downloads the latest Zoom installer package to a temporary location on your endpoint.

When Zoom is actively running, the Worklet displays a user notification offering to proceed with the update or postpone the action. This approach respects user productivity while verifying your endpoints stay current with the latest Zoom security patches and features.

Why keep Zoom updated on your endpoints

Zoom regularly releases security updates to address vulnerabilities and improve application stability. Outdated Zoom versions can expose your endpoints to security risks, particularly in video conferencing scenarios where sensitive communications occur.

By automating Zoom updates through Automox, you eliminate the manual effort of requesting users to update manually and reduce the window where your endpoints run unpatched software. The user notification approach maintains the balance between IT operations control and user autonomy.

This Worklet is compatible with FixNow, Automox's rapid response feature, enabling you to deploy Zoom updates on demand when critical security patches become available.

How Zoom version detection and updating works

1. Evaluation phase: The Worklet queries Zoom's download service via HTTPS to determine the latest available version, then compares it against the version stored in the local Zoom application bundle at /Applications/zoom.us.app/Contents/Info.plist. If versions match, no action is needed and the Worklet exits successfully.

2. Remediation phase: The Worklet downloads the latest Zoom installer to /var/tmp/automox_zoom.pkg. If Zoom is running, the user receives a notification with options to update immediately or cancel. If the user chooses to update, the Worklet closes the running Zoom process, backs up the existing application, installs the new version, and attempts to relaunch Zoom. If Zoom is not running, the installation proceeds directly without user interaction.

Zoom update requirements

• macOS 10.9 or later with Zoom application already installed in /Applications/zoom.us.app

• Internet connectivity required to query Zoom's servers and download the latest installer package

• Administrator privileges to install the Zoom package and manage application directories

• Automox agent version 1.42.22 or later for full compatibility with the notification system

Expected state after Zoom update completion

After successful execution, your Zoom application version matches the latest release available from Zoom's servers. The Worklet removes temporary files used during the installation process and cleans up backup directories created during the update operation.

If the Worklet killed the running Zoom process to perform the installation, it automatically relaunches the application in the background. If a user chose to postpone the update when prompted, the Worklet exits gracefully without making changes, preserving the current Zoom version for a later update attempt.

How to validate update zoom with notifications changes

1. Run this Worklet on a pilot macOS endpoint and review evaluation output for update zoom with notifications.

2. Confirm Automox activity logs show successful completion and exit code 0.

3. Verify endpoint state using checks aligned to evaluation script logic, such as exit, elif, else.

4. Validate remediation effects from script operations such as function, launchctl, -title, then rerun evaluation for compliance.