Windows - Software - Uninstall GoTo Applications

What the GoTo Application Remover does

This Automox Worklet™ silently uninstalls all GoTo applications from your Windows endpoints. The Worklet removes GoTo, GoToMeeting, and GoTo Opener installations using both MSI-based and EXE-based uninstallation methods.

The Worklet scans three locations where GoTo applications can exist: system-wide installations under HKLM registry, current user installations under HKCU registry, and application data stored in user profile folders (AppData/Local and AppData/Roaming). This multi-location approach ensures complete removal even if GoTo applications are installed for different users or using different installation methods.

After identifying any GoTo applications, the Worklet executes silent uninstallation commands with no user prompts or system restarts required. The uninstallation completes in the background, allowing your endpoints to maintain productivity.

Why uninstall GoTo applications from your network

Organizations transitioning to standardized communication platforms face challenges removing legacy applications like GoTo when users install multiple versions across different profiles or forget to uninstall before switching tools. Manual uninstallation processes are time-consuming, miss residual files and registry entries, and require user action that delays full migration to approved collaboration software. This Automox Worklet automates complete GoTo removal by scanning system-wide and per-user installations, executing silent uninstallation commands that handle both MSI and EXE installers, and cleaning remaining application data from all user profiles without requiring user intervention or system restarts.

How GoTo application removal works

1. Evaluation phase: The Worklet checks for GoTo applications by searching the Windows registry (both HKLM and HKCU uninstall locations) and scanning all user profile directories. It looks for GoTo, GoToMeeting, or GoTo Opener installations. If any are found, the evaluation reports non-compliance to trigger the remediation phase.

2. Remediation phase: The Worklet executes silent uninstallation commands for each detected application. For MSI-based installs, it runs msiexec with the /X flag and /qn (quiet no UI) switch. For EXE-based installs, it uses /S and /quiet switches to suppress all prompts. Finally, the Worklet removes remaining application data from each user's AppData folders.

GoTo removal requirements

• Windows 8.1 or later (compatible with Windows Server editions)

• PowerShell 3.0 or later

• Local administrator or system account privileges

• Endpoints can remain powered on during the uninstallation (no restart required)

Expected state after GoTo removal

After successful removal, you can expect these specific outcomes:

• All GoTo applications (GoTo, GoToMeeting, GoTo Opener) will be uninstalled from the endpoint

• Registry entries in HKLM and HKCU uninstall locations will be removed

• Application data will be deleted from all user profile directories (AppData/Local and AppData/Roaming)

• Subsequent Worklet evaluations will report compliance with no GoTo applications present

How to validate uninstall goto Applications changes

1. Run this Worklet on a pilot Windows endpoint and review evaluation output for uninstall goto Applications.

2. Confirm Automox activity logs show successful completion and exit code 0.

3. Verify endpoint state using checks aligned to evaluation script logic, such as SYSTEM-WIDE, Get-ItemProperty, Where-Object.

4. Validate remediation effects from script operations such as Write-Output, SYSTEM-WIDE, Get-ItemProperty, then rerun evaluation for compliance.

For technical validation, compare endpoint state to the Worklet evaluation logic and remediation flow for uninstall goto Applications. This supports repeatable software lifecycle workflows, faster change control review, and auditable compliance evidence.

Useful script references for this Worklet include evaluation operations such as SYSTEM-WIDE, Get-ItemProperty, Where-Object and remediation operations such as Write-Output, SYSTEM-WIDE, Get-ItemProperty. Use these indicators to verify that endpoint changes match intended policy outcomes.