Windows - Software - Install Cisco Webex

What the Cisco Webex installer does

This Automox Worklet™ checks Windows endpoints for Cisco Webex installations across both 32-bit and 64-bit registry locations, then deploys the latest version if not found. The Worklet automatically detects system architecture and installs the appropriate MSI package from Cisco's official repositories.

The installation process downloads the Webex MSI directly from Cisco's infrastructure and executes a silent, unattended installation with the ALLUSERS flag to make Webex available to all profiles on the endpoint. The Worklet includes timeout protection and generates detailed installation logs for troubleshooting.

Why standardize Webex deployment across endpoints

Manual browser deployment across multiple endpoints consumes IT resources and creates version inconsistencies that increase support burden. Standardized software deployment reduces deployment time, ensures all endpoints meet collaboration requirements, and minimizes support burden from version inconsistencies. Having Webex consistently available on all Windows endpoints improves communication readiness and reduces friction when users need to join meetings.

Automating Webex deployment through the Worklet eliminates manual installation steps, reduces installer distribution complexity, and ensures endpoints receive the latest stable version automatically. The Worklet's architecture-aware installation ensures 32-bit and 64-bit systems receive optimized versions appropriate to their configuration.

How Webex deployment works

1. Evaluation phase: The Worklet queries both 64-bit (HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall) and 32-bit (HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall) registry locations to verify Webex is not already installed. If Webex is found, the Worklet exits with success status.

2. Remediation phase: The Worklet determines system architecture and downloads the appropriate MSI from Cisco's official URL, creates a staging directory at C:\temp\Automox\WebexInstall, executes a silent installation via msiexec.exe with ALLUSERS=1 and ACCEPT_EULA=TRUE flags, waits up to five minutes for completion, logs output to C:\ProgramData\amagent\Webex_Install.log, and removes the installer after completion.

Webex deployment requirements

• Windows 10 or later (Windows 10, 11, Windows Server 2016 and newer)

• Administrative privileges on the endpoint to install system-wide software

• Internet connectivity to download the MSI from Cisco's official binaries repository

• Minimum 500 MB free disk space in C:\temp for staging directory and installation

• FixNow capable - supports on-demand execution through RunNow feature

Expected state after Webex deployment

After the Worklet runs successfully, Webex will be installed as a system-wide application available to all user profiles on the endpoint. Users gain immediate access to video conferencing capabilities without manual installation steps. Verify installation by checking the registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall (64-bit systems) or HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall (32-bit installations on 64-bit systems) for an entry displaying the Webex version.

Users can launch Webex from the Windows Start menu or application search. Installation logs are available at C:\ProgramData\amagent\Webex_Install.log if you need to troubleshoot installation behavior or review success details. The Worklet's silent installation does not require user interaction and does not trigger a system restart unless Windows components require updates, in which case users will see a standard Windows restart prompt. Subsequent Worklet evaluations confirm compliance by detecting the installed application.

How to validate install cisco webex changes

1. Run this Worklet on a pilot Windows endpoint and review evaluation output for install cisco webex.

2. Confirm Automox activity logs show successful completion and exit code 0.

3. Verify endpoint state using checks aligned to evaluation script logic, such as Write-Output, Get-ChildItem, Get-ItemProperty.

4. Validate remediation effects from script operations such as WebexTeamsDesktop-Windows, New-Item, Out-Null, then rerun evaluation for compliance.