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Summary
An IT maturity journey starts with clear roles, standard operating procedures, and a real asset management policy, then grows through cross-functional alignment between IT and the rest of the business. That is the path Zac Turner, a systems administrator at the learning experience platform Degreed, lays out across his six-month and one-year endpoint goals. Drawing on five years at a company that was remote before the pandemic, Zac explains why the shift from on-premises Active Directory to hybrid and cloud setups makes endpoint management easier to scale and troubleshoot.
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