Thankfulness in IT: A Conversation with Shawn Campbell

Episode 12   Published November 21, 2024 14 minute watch

Summary

After 20 years in IT, Shawn Campbell moved off a patching tool that had stopped innovating and onto Automox, where a thin agent and a single dashboard let him patch operating systems, browsers, drivers, and OEM software without jumping between machines. He credits a peer network of vendors, colleagues, and college research contacts for security trends and vendor advice. His general-IT career started with a two-year degree and a job running a heavy-industry company's systems while still in school. With roughly 95% of his fires now handled from a phone, he can triage a Log4j-style alert or reset a password before he reaches a laptop.