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Summary
IT, compliance, and security are non-negotiable investments, not discretionary spend you weigh by ROI. That is the view Alan Taylor, COO of Maxio, draws from his career in private-equity-backed SaaS. Maxio builds its go-to-market motion around SOC 2, ISO 27001, and PCI compliance, and an automated flow for sharing audit reports turned compliance into a sales differentiator. Taylor wants IT brought into strategic decisions early, including M&A diligence and integration, to avoid the low-probability, high-cost incidents that are hard to model.
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