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Summary
Automox host Jeremy Maldonado steps away from automation to talk about gratitude across his 11-year IT career. He traces the path from restaurant and customer-service roles into four years on a technical support team, where peer-to-peer learning and shadowing taught him more than any documentation. His throughline: thank the people who teach you, because learning in IT is a circle where you take in knowledge from peers and pass it on to whoever joins next.
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