Back to Basics: The Path to Automation Maturity

Video Series

In this video series, we are getting back to the basics! Below you’ll find four short videos to help advance your IT automation. Start with the first intro video to get back to the fundamentals and benchmark your organization against the IT automation maturity model. Then, dive into the beginner, intermediate, or advanced videos to get actionable insights based on where your organization is on the maturity path - or watch them all! Need help benchmarking your IT operations maturity? Take this short quiz.

Choose a session based on where you’re at in your IT automation journey [or watch them all]

BEGINNER

Just starting your automation journey or you scored between 0-27% on the ITOps Quiz

INTERMEDIATE

You’re on a roll or scored between 28-80% on the ITOps Quiz

ADVANCED

You scored between 80-100% on the ITOps Quiz [What’s Next?]

In the beginner session, we dive into:

  • Identifying the one thing that will be the most impactful for your team

  • Getting leadership buy-in to prioritize a project

  • How automation helps you overcome IT challenges and win back time

In this session, you’ll learn:

  • How to adjust current processes to improve IT efficiency

  • To prioritize what to automate next and secure buy-in from stakeholders

  • To select the most effective tools and make them work for you

In this session, IT experts will address:

  • Iterating and improving processes to become more efficient 

  • How to scale your automations

  • Examples of mature automation

Industry Recognition that Reflects Results

Awards and recognition received for SaaS excellence

  • G2's Winter 2026 Highest User Adoption badge
  • G2's Winter 2026 Mid-market Leader badge
  • G2's Winter 2026 Leader badge
  • G2's Winter 2026 Enterprise Leader badge
  • Software Advice's 2025 Front Runners badge
  • GetApp's 2025 Category Leaders badge
  • Capterra's 2025 Best Ease of Use badge
  • Capterra's 2025 Shortlist badge
  • TrustRadius's 2026 Buyer's Choice badge
Back to Basics: The Path to Automation Maturity Series