Deliver fast, user-friendly support
Splashtop + Automox
Automox and Splashtop work together to unify automation and secure remote device control, resolving endpoint issues 49% faster while freeing IT and helpdesk teams to focus on higher-value work.
Automate the routine. Fix the hard stuff, fast.
Automox Resolve, powered by Splashtop, the best-in-class remote control elevates your IT and Helpdesk troubleshooting operations by removing the need for yet another tool or process. Quickly and securely access your Windows and macOS devices to fix any issues remotely with market-leading remote control directly in Automox.
Deliver fast, user-friendly support
Drive 56% greater IT efficiency with a single platform for automated endpoint management and at-the-elbow support across Windows, macOS, and Linux.. Interactive live chat, voice over IP, and fileshare ensure you have the tools to help your end users, regardless of the problem.
Power employee productivity
See what your users see and resolve issues 49% faster with a VPN-free console that consolidates investigation, remediation, and multi-technician collaboration on any device.
Ensure secure, reliable access
Attended and unattended sessions deliver encrypted, compliant client-to-console access for secure device investigation.
Overall User Rating
- Director Of Information Technology in the Transportation Industry
How It Works
The Automox + Splashtop makes it easy to pair Autonomous Endpoint Management (AEM) with built-for-scale remote control.
Launch
Dictate who can use remote control with fully-custom access control. From Automox, select the Windows or macOS device you would like to access securely.
Investigate
Dive deep into 300+ different device datapoints to kickstart your investigation, then start your remote control session. Fix problems fast and add another technician to help when you need a hand.
Fix
Sessions run in attended or unattended modes based on your setup, with user approval required for attended access. All sessions are encrypted and support screen viewing, file transfer* , PowerShell and bash scripts (including Automox Worklets™), live chat*, and session recording*.
*included in Resolve by Splashtop module
Automate Enterprise Core Bundle
Core Splashtop remote access for Windows and macOS – including attended and unattended sessions, clipboard sharing, and view-only mode – is included with Automate Enterprise.
Automox Resolve
Powered by Splashtop
For Helpdesk teams that want to consolidate to best-in-class remote control and autonomous endpoint management, add Resolve onto Automox tiers to transfer files, remote print, chat, multi-monitor support, concurrent connections, and session recording.
Using Automox and Splashtop
Automox Resolve, powered by Splashtop, provides instant remote access to Windows and macOS devices to deliver user-friendly, efficient support that just works. It enables your team to fix problems faster and get home on time. IT Admins can start remote sessions, live chat, transfer files, and view multiple monitors to fix problems (and close tickets) fast.