Automox + Freshworks:

the perfect combination for better, faster & easier ITSM experiences.

Exceed customer and employee expectations for IT operations with automated endpoint management.

Features Home

What is IT Service Management for Modern IT?

Freshworks specializes in making it fast and easy for businesses to delight their customers and employees with tools like Freshservice, an intuitive, fast-time-to-value, and intelligent ITSM solution. Together with Automox, things just got faster and easier. Now, you can easily integrate automated endpoint management directly into your Freshservice IT Service Management (ITSM) for radically efficient patch and endpoint management capabilities, so you can directly manage your endpoints – all from the same console. That’s better ITSM.

Increase IT Efficiency

Execute actions like software deployment, device configuration, and patching from a single platform within the Freshservice console to gain radical efficiency.

Improve Security Confidence

Rely on automated patch and endpoint management for better cyber hygiene and to quickly address security concerns when vulnerabilities are identified.

Boost Employee Productivity

An exceptional service desk experience with reduced resolution wait times means that employees who request IT assistance can quickly return to being productive.

Powerful IT Operations Capabilities

Gain End-to-End Device Visibility

Gain End-to-End Device Visibility

View snapshots of the health and patch status of your devices directly within Freshservice. Device data syncs from Automox to Freshservice so there is no need to navigate to a separate platform!

Take Immediate Action on Endpoints

Take Immediate Action on Endpoints

Manage configurations, deploy software updates, and enforce policies directly from a help desk incident without leaving the Freshservice console or re-assigning the incident to other IT teams.

One-Stop for ITSM Capabilities and Endpoint Hardening

One-Stop for ITSM Capabilities and Endpoint Hardening

Address both incoming incidents and endpoint management within a single interface for Windows, macOS, and Linux devices.

Automox ranked the best cloud-native, cross-platform solution for patch management and IT operations.

Leader Summer 2021
Leader

Automox continues to be one of the industry's leading solutions, according to first-party data from real customer reviews.

Highest User Adoption Sumer 2021
Highest User Adoption

Getting started with Automox is quick, easy, and painless – regardless of OS, location, or third-party applications.

Easiest to do Business with Summer 2021
Easiest to Use

Customers rate Automox as the easiest IT operations solution on the market today.

Get Started

Automox and Freshservice integrate to make your IT operations more efficient than ever before.