Automox is the only cloud-native patching platform that fully automates patch management across Windows, macOS, Linux, and third party software - including Adobe, Java, Firefox, Chrome, and Windows. Automox works across both computers and servers and is designed for remote workforces. From “click, set, forget” automation to complete scheduling and workflow control, Automox results in greater corporate security, improved productivity, and incredible time savings.
Automox is a simple lightweight tool that will ensure that employee systems are up to date with all critical patches. Automox does not, cannot, and will not, snoop or have access to any sensitive or encrypted data. By using Automox, your employees will help to make sure that your company is more secure and not the next company in the headlines explaining why they had a data breach.
We take the security of our platform very seriously. Our development team has decades of experience building security applications for the cloud. Please visit our security page to learn more about security at Automox.
Automox can natively patch and manage any laptop, desktop, server, VM, or container that runs most recent builds of Windows, Mac, and Linux. In general, any device that can securely connect to the Internet and run PowerShell/bash commands can use Automox. Mobile devices, including Android and Apple phones, as well as IoT devices, are not currently supported.
Running auto updates is like dividing your security policy up among each of your employees, and hoping that they patch and maintain their individual systems. This approach can work for individual machines, but often fails at scale. Human behavior takes over, and machines miss patches or ignore critical updates, greatly increasing attack vectors.
Running only Auto Updates creates risks and inefficiencies for your entire organization:
100% of Automox customers using other patching methods found and fixed existing critical patches with Automox.
If you need further assistance, you can contact us through our help center or email us at firstname.lastname@example.org
Yes. Through the use of our Custom Policy Engine it is easy to set policies that deploy and patch both 3rd party and custom software. Required Software policies also allow administrators to deploy out any software title on schedule if it is not installed on a device.
Yes, you can customize almost any device configuration action within the platform through the use of our Custom Policy engine.
Yes, Automox patches Windows and Linux servers including cloud instances, Docker containers, and virtual machines (VMs).
Absolutely. The default setting of Automox is full automation, but you can easily turn the automation settings off and manually patch devices and deploy software and scripts.
Unpatched Vulnerability Status: See the full status of your infrastructure at a single glance and know exactly what systems need attention.
View Your Complete Inventory: See your entire device and software inventory from anywhere in the world, and know exact patch status.
One-Click Reporting: With Automox pre-patch, post-patch, and software reports, you gain instant visibility into your systems, their patch and vulnerability status, and the software installed across your organization. Spend more time using reports to make decisions and less time finding the right data. Make audits a breeze with reports built to prove patching and conquer risk.
Manage both Devices and Servers: With Automox you can manage your full client and server infrastructure from a single console.
Deploy and Patch 3rd Party Software: The Automox platform is capable of deploying, patching, and enforcing required software on endpoints and servers. You can also blacklist unwanted software to prevent malicious or unsafe apps from appearing your network.
Manage Configurations: The Automox platform offers a custom policy engine that allows customers to create custom scripts for both evaluation and remediation, enabling control over everything on your system – from password length and printer drivers to firewall settings and USB access, and everything in between.
Automox interfaces with the Windows update application on the endpoint and can work with or without a WSUS server. Automox fully manages patch scheduling and delivery, or can be used in concert with WSUS as a local repository.
Automox supports a growing list of 3rd party software that can be natively deployed and patched. You can find the full list here. If we do not natively support a particular software, it can always be deployed and patched through the Custom Policy engine. Have a title we need to support? Add it to Automox’s public roadmap.
Yes. Through the use of our Custom Policy Engine it is easy to set policies that both deploy and patch custom software. We have a number of pre-packaged scripts that allow you to quickly create policies that deploy many common software titles.
Yes - Automox leverages a very lightweight agent (<10mb) that must be installed on every managed endpoint. For details about agent deployment, see more in the Automox Agent Installation Overview.
These are download links for each operating system: 32-bit CentOS, Fedora or RedHat, 64-bit CentOS, Fedora or RedHat, 32-bit SUSE, 64-bit SUSE, 32-bit Debian or Ubuntu, 64-bit Debian or Ubuntu, macOS, Windows.
The Automox agent has very limited access to the endpoint and is not natively capable of accessing or removing data or files from the device. Compared with other tools like Airwatch and others which have control of the camera, access to the mic, and can intercept data in transit that is not the intended functionality of Automox. Automox is not as invasive as other tools and can only add/update/delete software and configuration settings.
Automox provides scripts and documentation for remote, bulk deployment of the Automox agent. Operating-system specific deployment scripts are available for Mac, Windows, and Linux, and can be used with a number of deployment applications including Windows Group Policy. We also have scripts and supporting documentation to deploy Automox with Ansible and JumpCloud.
See the Agent Removal Instructions for details on uninstalling the Automox agent.
Automox is designed for fair pricing based on how many systems are managed in the platform. A system is any laptop, desktop, VM, or server you add to the platform. We only manage devices where you have specifically installed the Automox agent.Your other devices.
Monthly plans are billed in advance each month, with overages billed at the end of each month. Annual plans are billed annually and eligible for a discounted rate off of the monthly plan rate. Overages on annual plans are also billed monthly at the end of each month at the contracted overage rate.
If you decide to cancel your subscription, you will still have visibility to all of your systems, allowing you to monitor your infrastructure. We provide free lifetime monitoring where you can see new vulnerabilities, patch updates, and current configurations for each system. You won’t be able to patch or actively manage your systems until you reactivate your account, which you can do at any time in the Automox platform.
Yes, we have an MSP specific offering. To learn more, please send us an email at email@example.com.
Whether you are on a monthly or annual plan, your contract rate will remain in place for the number of systems included in your agreement. Overage systems beyond the number agreed upon in your contract will be automatically charged at the monthly rate per system listed on the website. System overages are billed to the credit card on the account at the end of each month. If you would like to increase the number of systems in your contract to avoid overages, please contact us at firstname.lastname@example.org.
You can convert to a paid account at any time during your free trial. You will still receive the first 15 days free regardless of when you sign up for paid access.
To sign up for a paid account, go to your Automox dashboard and select the dropdown menu by your name and select settings. In the Billing Summary of the Organizational Profile tab, click add next to Payment Method. Once you input your credit card information and click subscribe, you’ll be able to continue managing your systems once the free trial period has ended.
We accept all major credit cards and ACH payments. If you require a PO, please contact email@example.com for assistance. For all invoicing questions, contact our team at firstname.lastname@example.org. Checks are only accepted in limited cases for annual agreements.
You will be billed separately for each organization based on the plan and payment method you selected.
Setting up Automox within your organization is simple. Once you have created your account, simply log in to the platform and follow the getting started wizard to download the OS specific agent and install it on the endpoint. Once the agent is installed you will quickly see the endpoint in your dashboard with all of its attributes and software.
No, as a Saas platform we are all about making our enterprise-grade patching solution available to companies of every size. To see if Automox features meet your patching needs, you can sign up for our Free 15 Day Trial to experience Automox for yourself.
The platform is designed to work for MSP customers along with large enterprises that want to manage multiple locations or departments as independent entities. Toggling between accounts is simple with our MSP feature seen below, and role based administrators can be assigned for each account.
Workflow Customization: Full automation is not for everyone. For customers that have a manual approval and test process Automox can easily match your custom workflows.
Creating Custom Policies: Native to the Automox platform is our Custom Policy Engine. Here, if you can script it, you can manage it. You will find a wide variety of pre-packaged custom scripts that customers have created, and you can create (and upload) your own. Every custom policy has an evaluation and remediation detail that can be customized.
You can think of Automox as a powerful policy based engine that is constantly evaluating the state of a client or server and checking that state against a predefined policy. If the endpoint or server is found to be out of compliance with a policy, Automox will execute a remediation action that will bring the client or server back into compliance. Learn more on our How It Works page.
IT staff in large companies often operate as an internal managed service provider (MSP) supporting different departments and locations. Automox has native multi-site capabilities built into the platform that allow you to manage multiple locations / departments independently.
Yes, Automox has a complete REST based API built into the core of our product. The Automox API is a powerful interface that allows you to integrate Automox reporting data into your applications and control the various settings of your account.
Today Automox only offers a cloud-native platform for patching and securing your full client and server infrastructure. If you have concerns about the security of leveraging a cloud-native patching platform head over to Automox security.
Automox includes native support for Windows, Linux, and macOS, as well as a a growing number of additional operating environments. Click here for a complete list of all supported operating systems.
Groups are a handy way to organize endpoints within your organization. Our grouping system is very similar to your computer’s filesystem structure, where each endpoint is a file and each group is a folder.
At first, you will only have a single, default group, named “Default”. It will be assigned a “Default” patch policy that is turned off. The default group is configured to inventory each endpoint every 24 hours.
To create new groups, the “Create Group” button is located in the upper right section of the System Management screen. If you need to delete a Group, simply click to edit that group and click the red Delete Policy/Group button at the bottom of the screen.
The System Management page allows you to create, manage, and assign policies to groups (and vice versa) as well as the devices within those groups. This page shows your policies on the left side of the page and your groups on the right side of the page. We’ve also color coded the relationship between the policies and groups, and provided filters at the top of each section. Simply click on a policy to see what groups it’s assigned to, or click on a group to see what policies are assigned to it.
You can adjust the settings by clicking “Assign” or “Unassign”. Once you make changes, be sure to click Save (found near the bottom of the screen).
Organizations are designed for users that need to separate billing across multiple accounts. Each organization has its own access key, systems and billing information. If you simply need to separate systems logically, groups are a better choice.
An initial organization is created when you first create your account. To add an additional organizations, select Create New Organization from the menu on the top right of the console. You can switch your current view to a different organization through the same menu.
If you delete an endpoint from your console but would like to add it back, the agent on the endpoint will try to connect using its old unique ID. To add it back to the console, you simply de-register the agent on the endpoint to get it to add itself back into the console.
See Deregistering the Agent for details.
The reports page of the console provides access to advanced reporting capabilities in the platform along with an activity log. There are the three advanced reports:
Overview Report: Provides a device overview, a history of patches applied, and outstanding patches with their aging. This report is designed to be shared with executives and provides a current snapshot of your overall system’s vulnerability.
Pre-Patch Report: Shows you a list of all the pending patches per endpoint along with severity and exposure information allowing you to effectively assess internal impact.
Non-Compliance Report: Gives you a list of endpoints that need attention along with the relevant information, so you can focus on specific systems issues, saving valuable time and resources.
Activity log provides logging and reporting on the following Automox system events:
As you begin to configure Automox for your needs, you will start by creating policies. Each policy handles a specific task, such as keeping your systems patched, ensuring software is installed, or anything else you can come up with.
We break policies into three different policy types: